More and more attention is paid to the quality and optimisation of services in the Digital Transformation of Safety21, which this year obtained ISO 20000 Certification for the management of IT Services.
ISO 20000 is the first international Standard specifically aimed at the Management of Information Technology Services, designed to verify consistency in the management of IT services and related infrastructures, whether in-house or outsourced. The purpose is to streamline IT processes, increase effectiveness and ensure the highest quality of services provided internally and/or externally with the associated aim of controlling costs.
Thanks to this achievement, Safety21 will be able to provide its clients with better performing and more competitive technology solutions and services on the national and international market.
In the first half of 2018, the group also passed all the inspections for its other certifications and was granted the extension of its ISO 9001 certification to include hire (EA32).