Qualifications, certifications and policies
Safety21 has always pursued excellence in its services and activities by obtaining qualifications and certifications that ensure the conformity of its systems, processes and services.
These certifications assure authorities that all the processes we use in the provision of Services are compliant.
Legality Rating
The Italian Competition Authority has awarded Safety21 3 stars in the Legality Rating, the maximum score that a company can achieve.
ACN certification
The ACN certification obtained for the TITAN® proprietary platform guarantees compliance with the organisational requirements for Public Administrations, including:
– Provision of a structured customer support service capable of covering the operational needs that may arise in the context of providing the services offered.
– Guarantee of a proven and reliable process that ensures continuous software updates for the solutions provided in SaaS mode.
– Adoption of industry ‘best practices’ in the development, configuration and maintenance of software to implement the services provided.
– Service levels guaranteed at 99.9%.
Registration to the AgiD Marketplace of conservation services.
Safety21 is registered in the Marketplace of conservation services pursuant to Article 34 paragraph 1-bis letter b) of Legislative Decree no. 82 of 7 March 2005 and subsequent amendments, containing the Digital Administration Code (CAD)
Date of acceptance of the request: 10/11/2022
Our ISO certifications
- Planning and provision of the service regarding the detection of traffic violations.
- Planning and provision of the service tor managing the sanctioning procedure, including notification and collection, through the use of computer systems, of administrative sanctions issued by public authorities towards national and foreign citizens, debt collection activities
- lnstallation and maintenance of devices to detect traffic violations
- Rental of devices tor the automatic detection of traffic violations
- Digital preservation of records.
- Sectors IAF 35, 33, 28, 32.
- Design and provision of a service for detecting Italian Highway Code infringements
- Provision of a support service for the management of the sanctioning process
- Installation and maintenance of devices for detecting infringements of the italian Highway Code
- Sectors IAF 35, 28.
- IT service management system that supports the service, in Software as Service (SaaS), for the detection of infringements of the highway code and the sanctioning process management.
- Service Catalog ver. 01 dated 29/04/2021
- IAF: 33
- Planning and provision of the service regarding the detection of traffic violations and the support for the management of the sanctioning procedure.
- Rental of devices to detect traffic violations.
- Provision of the service for the management of the sanctioning procedure, including notification and collection of administrative sanctions issued by public authorities towards national and foreign citizens, debt collection activities.
- Digital preservation of records. Statement of Applicability rev.07 dated 01/07/2022
- IAF Sector: 32, 33, 35
- Delivery of cloud services (in SaaS modality), thereby facilitating the sanctioning procedure, including notification services and the collection of administrative sanctions issued by public authorities towards citizens as well as foreign nationals, debt collection activities.
- Last verification by the certifying body carried out on 06.09.2022
- Delivery of cloud services (in SaaS modality), thereby facilitating the sanctioning procedure, including notification services and the collection of administrative sanctions issued by public authorities towards citizens as well as foreign nationals, debt collection activities.
- Last verification by the certifying body carried out on 05.09.2022.
- Service delivery for the detection of infringements of the highway code and support to the sanction process management.
- Sectors IAF 32, 33, 35
The scope of certification described by this certificate relates to the empowerment and protection of all personnel who provide productsor service for that organization at the above address:Design and provision of the service for the detection of traffic offences; provision of the support service for the management of the sanctioning process.
- Installation and maintenance of devices for the detection of traffic offences.
- Planning and provision of the service for the detection of road traffic code violations.
- Provision of sanction process management services, where applicable, notification and collection of administrative sanctions issued by the government (public administration) to italian and foreign citizens through the use of computer systems, debt collection services.
- Rental of devices for the automatic detection of road traffic code violations. installation and maintenance of devices for the detection of road traffic code violations.
- Rental of devices for the automatic detection of road traffic code violations.
- Computer files storage services.
- Planning and provision of the service for the detection of road traffic code violations.
- Provision of sanction process management services, where applicable, notification and collection of administrative sanctions issued by the government (public administration) to italian and foreign citizens through the use of computer systems, debt collection services.
- Rental of devices for the automatic detection of road traffic code violations.
- Installation and maintenance of devices for the detection of road traffic code violations.
- Rental of devices for the automatic detection of road traffic code violations.
- Computer files storage services.
- Planning and provision of the service for the detection of road traffic code violations and support in the management of the sanctioning process.
- Provision of sanction process management services, where applicable, notification and collection of administrative sanctions issued by the government (public administration) to national and international citizens through the use of computer systems, debit collection services.
- Debit collection services
- Multi-channel contact center and customer care activities (phone, e-mail and social channels) inbound and outbound dedicated to info line services on behalf of public and private entities, on documents issued for revenue management.
- Sectors IAF 35, 33
Measures to ensure gender equality in the workplace in the context of:
- Design and delivery of the service for the detection of traffic violations.
- Provision of services for the management of the sanctioning process, including notification and collection of administrative sanctions, through the use of computer systems, issued by the P.A. to Italian and foreign citizens, debt collection services.
- Rental of devices for the automatic detection of traffic violations.
- Installation and maintenance of devices for the detection of traffic violations.
- Storage of electronic documents.
